Phoenix Group https://pi108.com Thu, 14 Mar 2024 11:04:21 +0000 en-US hourly 1 https://wordpress.org/?v=6.4.3 https://pi108.com/wp-content/uploads/2021/10/cropped-phoenix-fav-icon-32x32.png Phoenix Group https://pi108.com 32 32 Digital Transformation Saves Communications Provider $100,000 by Modernizing Promotions Process https://pi108.com/news-articles/digital-transformation-saves-communications-provider-100000-by-modernizing-promotions-process/ Thu, 14 Mar 2024 09:22:31 +0000 https://pi108.com/?p=28193 Continue reading Digital Transformation Saves Communications Provider $100,000 by Modernizing Promotions Process]]> The global business landscape of the 21st century warrants efficient use of technology to provide customers with the best possible services. A large-scale communications provider partnered with Phoenix to streamline internal processes to improve efficiency, enhance collaboration, and unlock new opportunities for innovation. This case study highlights how Phoenix, a leader in digital solutions, helped the client to modernize their promotions and vendor-credit-memo process.

The Customer’s Problem:

The communications provider faced challenges with manual processes and fragmented systems, particularly in managing promotions and vendor invoice credit memos. The product marketing team needed help with a laborious 6-step process involving Excel spreadsheets, email exchanges, and manual credit memo reconciliation. This inefficiency hindered operations and growth due to a lack of visibility and time wastage.

Phoenix identified the problem statement as:
“Implement a digital platform to reduce or eliminate the manual efforts on the users’ part to streamline promotions and credit memo processes.”

Phoenix’s Solution :

With the problem statement in place, teams at The Phoenix Group began building a roadmap to implement the said solution. We proposed a centralized, automated solution to streamline the promotion-to-credit memo lifecycle.

It was decided that such a system be implemented through collaboration with the client’s teams and its vendors. The platform development featured seamless integration with existing Point of Sale (POS) systems. The solution offered the following key features:

  • Real-time Reporting
  • Analytics dashboards for users
  • Historical Data Visibility

There were also other small features, such as a known UI, which were also implemented to simplify processes, empower users, and enhance collaboration.

Results :

The implementation of an automated tool helped users create, track, and manage promotions with relative ease compared to previous manual processes, reducing tedium on the users’ and vendors’ part.

  • The streamlined communication and reduced reliance on emails helped drive up to $100,000 in FTE savings for the promotions’ sales teams in the very first cycle post-implementation.
  • Consolidated data from multiple POS systems enabled up to 2x faster decision-making cycles.
  • Access to real-time insights and historical data also aided in tailoring future promotions and timing them right for maximum sales boost.

The overall impact of the implementation of the automation process by Phoenix resulted in enhanced productivity and added competitive advantage for the client.

Conclusion:

Through strategic collaboration and innovative solutions, Phoenix Innovations transformed the communications provider’s operations, driving tangible value and positioning them for continued success. By modernizing the promotions and vendor-credit-memo process, Phoenix empowered the organization to unlock efficiencies, improve collaboration, and confidently pursue its business objectives.

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Revolutionizing Operations With Phoenix’s Web-Based Solutions https://pi108.com/news-articles/revolutionizing-operations-with-phoenixs-web-based-solutions/ Thu, 14 Mar 2024 09:00:01 +0000 https://pi108.com/?p=28189 Continue reading Revolutionizing Operations With Phoenix’s Web-Based Solutions]]> In a world of evolving business needs, streamlined operations are the backbone of efficiency. This efficiency is not just operational, but also temporal. Time-efficient processes reduce TATs and subsequently aid in significantly optimizing operations that save costs and drive value up.
This case study explores two states of affair where Phoenix’s innovative web-based solutions transformed some of the most intricate processes for our customers, saving time and enhancing collaboration for streamlined and efficient B2B operations.

The First Affair : Order Tracking Simplified

The Challenge :

The client had been facing immense efficiency-related challenges to manually obtaining order statuses and updating process tracking metrics.
It was hard to keep up with the high volume of emails, and it is very time-consuming checking status in systems and replying to the vendor and other users via email.

Phoenix’s Solution :

Phoenix was tasked with finding a solution, develop the solution, and implement it for the client. Phoenix identified the following features such an order tracking system should have:

1.It should be web-based to enable anyone to track an order from anywhere.
2.Data should be real-time and open to enable users to track the status of any order based on the order ID.
3.The tracker should be easy to understand and intuitive to use for anyone visiting the URL.

Web-Based Order Tracker :

The web-based order tracker, once implemented, empowered customers to self-engage and check order status independently. Democratized data access for personnel made it easy to access order data without having to rely on slower channels such as emails, phone calls, etc., thereby reducing reliance on such traditional communication methods.

The Impact :

The implementation of a web-based order tracker has drastically reduced the load on the various mechanisms that were in place to cater to order tracking queries. As more users resorted to the faster, more efficient method of order tracking, each page view on the tracker saved approximately 30 minutes, more than 150 hours a month. The success of the tracking system also helped save thousands of working hours spent behind order tracking when the process now happens within minutes.

The Second Affair: Effortless Hold Resolution

Another instance of a challenge of inefficiency turned up with resolving holds. Holds are events when a shipment is set to be delayed due to a known/unknown cause and is kept in the inventory/warehouse until a resolution/decision to release for further shipment steps is obtained on the product.

The Challenge :

One of the shipment partners of a Phoenix’s client company faced challenging hold resolutions. Decentralized communication led to mass emails and inefficiencies in resolving holds. Phoenix identified the key challenges as follows:

1.Supplier sends one mass email to dozens of potentially responsible persons for every single (1) order on Hold.
2.Holds were assigned/reassigned after a notification of hold was received.
3.With over 50 different combinations of causes and hold types, it s easy to imagine how difficult it is to manage, and resolve holds effectively.
4.Users manually count emails in their inbox to report holds resolved.

Phoenix’s Solution :

Phoenix identified the solution to be implemented based upon the following agreed upon features:

Users would be given a web-based hold resolver tool. This tool would enable real-time self-engagement for personnel on hold resolutions. The tool centralizes communications and automatically assign the hold to best suited personnel. Personalized Hold reporting page allows users to filter and track their Holds and automates reporting work to stakeholders and management.

Results :

The implementation of the hold-resolution tool found quick success and users started utilizing the faster TATs and the ability to take quick decisions to keep the supply chain running smooth.

The Impact*

Saves time generating reports, with dynamic visuals to aid tracking trends and highlight bottlenecks. 633 holds resolved in the past 30 days. People have resolved holds averaging 30/day based on a 22-day working month. Now reporting 1.5 days average Turnaround Time (TAT) to resolve holds at the warehouse.

Conclusion:

Phoenix’s transformative solutions have not only addressed operational challenges but have become integral to enhancing productivity and collaboration. The numbers speak volumes, showcasing tangible time savings and operational efficiencies that make Phoenix’s web-based tools a game-changer.

*All numbers are based upon the latest data when this case study was written.

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Transforming Spend Analytics For A Fortune 50 Telecommunications Company https://pi108.com/news-articles/transforming-spend-analytics-for-a-fortune-50-telecommunications-company/ Thu, 14 Mar 2024 07:23:04 +0000 https://pi108.com/?p=28176 Continue reading Transforming Spend Analytics For A Fortune 50 Telecommunications Company]]> The challenge: build a reliable, user-friendly spend analytics platform

A Fortune 50 telecom company’s goal was to develop a customized web-based Spend Analytics solution that would enable them to optimize their multibillion-dollar procurement expenditures through timely visibility and relevant data insights. However, the company experienced several significant challenges with prior outsourcing initiatives that hindered their ability to realize their goals.

Phoenix was tasked with finding a solution, develop the solution, and implement it for the client. Phoenix identified the following features such an order tracking system should have:

1.Feature development cycle times were too long.
2.Spend data was not reliable, which severely reduced user adoption rates.
3.Website designs provided a poor user experience (UX).
4.System support was cumbersome and inadequate.

With a separate largescale Supply Chain Management (SCM) Analytics solution already providing customer delight to the telecom company, Phoenix was again entrusted to deliver a new Spend Analytics solution that would meet and exceed their expectations.

Delivering a Captivating User Interface & User Experience (UI/UX)

By prioritizing the voice of the customer and their desire to build a highly professional user interface/user experience, Phoenix successfully designed and developed high-class analytics features that effortlessly attracted a variety of user personas – from C-suite executives to operational specialists – to the new Spend Analytics platform. Where previous initiatives had lacked a captivating and convincing UI/UX in the past, the client product managers, and Phoenix UI/UX Design team partnered to deliver an eye-catching, user-friendly solution.

Delivering a Reliable Spend Analytics Platform

A pleasant UI/UX experience could grab key users’ attention and satisfaction. To top it off, robust and reliable data that was curated, tested, and validated by Phoenix Product and Quality Assurance teams kept them using and trusting the new platform. Thus, the new platform became the source for those users to gain meaningful insights. The tool was embraced as a highly reliable single source of truth by corporate financial analysts, cost takeout specialists, and procurement decision makers alike.

Delivering a Best-in-Class Product Development & Support Experience

While a lot of feature development cycles had a few weeks of time allocated, the urgent ones asked for a development release as early as the next day. Phoenix agile delivery methods were surprisingly unlike the previously lengthy and arduous development cycles the client had experienced before. Results became visible sooner and enabled quick user feedback for continuous improvements and enhancements. Additionally, Phoenix 24/7/365 Help Desk team’s highly responsive support provided the peace of mind to the client that they weren’t previously accustomed to.

Results :

With the encumbrances of multiple inadequate outsourcing initiatives behind them, the Fortune 50 telecom company has overwhelmingly approved and adopted the Phoenix Spend Analytics solution. In fact, the tool has seen a 1,212% increase in active users as compared to its predecessors and a steady month-over-month growth rate. As a result, this solution unlocked millions of dollars of potential savings opportunities and exposed countless business transformation opportunities through relevant and insightful features such as supplier tail spend, purchase order spends, credit card outlier spend, organizational spend, and others.

With a 95.5% Client Satisfaction (CSAT) rating, the telecom company extended its partnership with Phoenix to further enhance the tool with Artificial Intelligence (AI) capabilities and additional predictive and prescriptive analytics features.

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Unlocking Savings: Phoenix Transforms Tail Spend Management For Multi-Billion Dollar Client https://pi108.com/news-articles/unlocking-savings-phoenix-transforms-tail-spend-management-for-multi-billion-dollar-client/ Thu, 14 Mar 2024 07:18:27 +0000 https://pi108.com/?p=28177 Continue reading Unlocking Savings: Phoenix Transforms Tail Spend Management For Multi-Billion Dollar Client]]> One of the large clients of Phoenix holds a strong market position in the United States of America as a leading telecommunication and peripheral services provider. Through their services, the company generates millions of dollars’ worth of revenue every day and offer high-quality services to its customers, which are both individual and organizations.
Phoenix collaborated with the client to address their Tail Spend challenges, focusing on identifying and capturing potential savings often overlooked due to lower individual transaction values. By zooming into the tail spend, Phoenix aimed to provide actionable insights and recommendations to effectively manage costs, supplier relationships, and compliance.

Tail Spend

Tail Spend refers to the significant volumes of procurement transactions which although represent a small portion of total expenditure, but collectively add up to a significant amount. These purchases typically fall into the bottom 20% of the expenditure and involve numerous small-scale supplier purchases.
Tail Spend Management involves identifying and optimizing these transactions to improve efficiency, reduce costs, and mitigate risks. Through tail spend management, organizations can unlock potential savings and enhance overall procurement performance by gaining better visibility into spendings and implementing strategies such as supplier consolidation and process standardization.

The Challenge: Increase Visibility into Tail Spend

Phoenix began with identifying the key areas that represented a significant portion of procurement spending. Findings of the study revealed that the lower transaction values of tail spending often led to overlooked savings. Based upon the findings, the following areas of improvement were identified:

  • Risks of unmanaged tail spend
  • Loss of cost-saving opportunities
  • Lack of product quality control
  • Potential compliance issues, especially in regulated industries
  • Loss of productivity due to avoidable transactions

Phoenix proposed a tail spend management portal into the existing spend analytics solution to track and manage tail spends, effectively generating a tool to make tail spend management efficient for the client.

The Challenge: Increase Visibility into Tail Spend

Phoenix began with identifying the key areas that represented a significant portion of procurement spending. Findings of the study revealed that the lower transaction values of tail spending often led to overlooked savings. Based upon the findings, the following areas of improvement were identified:

Phoenix’s Solution to the Challenge

Phoenix implemented a tail spend management program for the client with the following features:

  • Supplier Bucketization

Suppliers were classified into quadrants, with each quadrant being assigned suggested actions for each, facilitating strategic decision-making based upon data-driven inputs.

  • Category Data Integration

Additionally, Phoenix also incorporated UNSPSC concepts into the system. This implementation helped the management team classify products and services for enhanced spend analysis and procurement optimization.

  • Page Flow

An intuitive user interface with filters, scatterplots, and decomposition trees turned out to be an important feature of the overall user experience. The UI enabled users to utilize detailed supplier and category analysis for their work.

  • Secondary Tab – By Category

Also, Phoenix added tabular views, where similar layouts focusing on category-level analysis aided users in viewing data without having to navigate between screens. This feature resulted in

  1. Identifying consolidation opportunities
  2. Improving overall work efficiency
Results of Phoenix’s Solution

With the successful implementation of the new Tail Spend Management program, users on the client’s side saw many benefits. Enhanced visibility into supplier characteristics and product categories aided in generating intelligent recommendations based on data analysis.

The program helped the client save between $46 million and $88 million over 18 months.

The initial days of the implementation saw increased savings of 10-20%, with an additional 2-5% annually.

The effect of this implementation was a 20% increase in productivity through supplier base consolidation and process optimization.

Finally, improved compliance led to substantially more robust risk management through transparent procurement processes.

Phoenix’s Tail Spend Analytics solution today offers a strategic advantage by providing actionable insights, optimizing procurement processes, and driving significant cost savings. With enhanced visibility and intelligent recommendations, the client can effectively manage its tail spend, mitigate risks, and operate with enhanced efficiency.

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ADISA Certification https://pi108.com/news-articles/adisa-certification/ Tue, 28 Nov 2023 05:35:16 +0000 http://localhost/wordpress/?p=27902 Continue reading ADISA Certification]]>

Phoenix Innovations, LLC is proud to announce the successful attainment of ADISA Certification for our state-of-the-art data erasure solution, TruWipe™. This certification underscores our unwavering commitment to delivering top-tier data erasure services and ensuring our clients exceed regulatory standards in the ever-evolving landscape of IT asset disposition.

TruWipe’s Performance on ADISA Certification Testing

TruWipe has earned ADISA certification for sanitizing data on various mobile devices, including Android phones, tablets, iPhones, and iPads. ADISA Test Level 1 simulated attacks on these devices, replicating threats from casual actors and commercial data recovery organizations. In both scenarios, TruWipe demonstrated its effectiveness by rendering the data unrecoverable.

Our Commitment to Rigorous Standards

At Phoenix Innovations, we highly value subjecting our solutions to rigorous third-party testing. ADISA’s audit process, comprising full forensic audits, ensures that certified companies adhere to the highest industry standards and reflect the latest best practices for handling IT assets.

About ADISA Certification

ADISA is a premier industry accreditation program for companies specializing in IT asset disposal services, such as Phoenix Innovations. The primary goal is to promote and uphold best practices within the IT asset disposal sector, focusing on secure data erasure from sensitive devices. ADISA’s accreditation involves a comprehensive security framework, subjecting member companies to forensic audits to ensure consistent adherence to industry standards.
These resources empower member companies, fostering continuous improvement and excellence as top-tier IT asset disposal providers.

Empowering ITADs and Enterprises Worldwide

This certification reinforces our commitment to providing unparalleled solutions that empower ITADs and enterprises to safeguard their data and meet the highest industry standards.
Achieving ADISA Certification for TruWipe marks a significant milestone for Phoenix Innovations. As we look to the future, we remain dedicated to delivering innovative, secure, and certified solutions to meet the evolving needs of our valued customers. Explore TruWipe today and experience the future of data erasure with confidence.

About Phoenix Innovations LLC

Established in 2016, Phoenix Innovations LLC has emerged as a pioneering force in catalyzing digital transformation within the reverse logistics and IT asset disposition (ITAD) industries. Fueled by a steadfast commitment to innovation, we specialize in leveraging cutting-edge industrial Robotic solutions and advanced AI-based software products. At the core of our mission is the recognition of technological gaps within reverse logistics, prompting Phoenix Innovations to embark on a journey of developing exceptional products and IT solutions.

For more information about Phoenix Innovations LLC and our products and services, please visit our website at www.pi108.com

Contact : marketing@phoenix.tech | Contact@pi108.com

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Phoenix Innovations LLC Attains Accreditation from the National Minority Supplier Development Council, Expanding Opportunities for Minority Business Development https://pi108.com/news-articles/phoenix-innovations-llc-attains-accreditation/ https://pi108.com/news-articles/phoenix-innovations-llc-attains-accreditation/#respond Tue, 21 Nov 2023 07:59:06 +0000 http://localhost/wordpress/?p=27555 Continue reading Phoenix Innovations LLC Attains Accreditation from the National Minority Supplier Development Council, Expanding Opportunities for Minority Business Development]]> Alpharetta, GA, USA

Phoenix Innovations LLC is proud to announce that we have received accreditation from the National Minority Supplier Development Council (NMSDC), a significant milestone in our ongoing commitment to excellence and diversity in the business world. This accreditation represents a pivotal moment for our company, as it not only recognizes our dedication to inclusivity but also opens doors to collaboration with numerous large organizations striving to sustain minority business development initiatives.
The National Minority Supplier Development Council is a highly regarded organization that champions supplier diversity and supports minority-owned businesses across the United States. NMSDC provides a vital link between corporations and certified minority-owned businesses, fostering mutually beneficial relationships and promoting economic growth in underserved communities.
The benefits of this accreditation are manifold. First and foremost, it positions us to participate in supplier diversity programs of major corporations. These programs promote equity and inclusion by providing minority-owned businesses access to procurement opportunities. This accreditation allows Phoenix Innovations LLC to be part of a vibrant network that opens a world of possibilities for partnerships and collaborations.
We also believe that the expertise and quality of services we offer can now be more widely recognized and utilized, enabling us to serve the society better.

“We are happy to receive the accreditation from the National Minority Supplier Development Council,” said Amit Mahajan, the Founder & CEO of Phoenix Innovations LLC. “It is a testament to our unwavering commitment to diversity and inclusion, and we are eager to leverage this accreditation to create new and exciting partnerships with like-minded organizations.”

For more information about Phoenix Innovations LLC and our products and services, please visit our website at www.pi108.com

Contact : marketing@phoenix.tech | Contact@pi108.com

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How to Choose the Right Technology Partners for Mobility and Smartphone Supply Chain Automation:Ideas and Challenges https://pi108.com/news-articles/how-to-choose-the-right-technology-partners-for-mobility-and-smartphone-supply-chain-automation/ Thu, 14 Sep 2023 13:05:33 +0000 http://localhost/wordpress/?p=27455 Continue reading How to Choose the Right Technology Partners for Mobility and Smartphone Supply Chain Automation:Ideas and Challenges]]> By:Abhishek Shah

The supply chain is crucial in today’s dynamic world of mobility and smartphones. Automation has become vital in managing supply chain operations, allowing companies to enhance efficiency, cut costs, and boost customer satisfaction. However, the successful implementation of automation hinges on selecting the right technology partner.
This article digs into crucial considerations and challenges when choosing a technology partner for automation in the mobility and smartphone reverse logistics supply chain.

Key Factors to Consider When Choosing a Technology Partner

Selecting the perfect technology partner can make all the difference in a successful automation project. Here are some factors to ponder:

Expertise and Experience:

A technology partner’s knowledge and experience in implementing automation solutions within the mobility and smartphone supply chain are paramount. You need a partner with a proven track record of successful implementations. This minimizes risks and ensures a smooth and efficient rollout. A partner with specific experience in your industry can bring invaluable insights to the table. According to a report by Grand View Research, the global smartphone automation market size is expected to reach $26.8 billion by 2028, growing at a CAGR of 12.2% from 2021 to 2028. This growth is driven by the increasing demand for smartphones, the growing complexity of the smartphone supply chain, and the need to improve efficiency and productivity. Phoenix Innovations is well-positioned to capitalize on this growth. We are a leading provider of automation solutions for the mobility and smartphone supply chain. The company has a proven track record of success, having implemented automation solutions for some of the world’s leading smartphone manufacturers.

Industry Knowledge:

Your technology partner should understand the unique challenges and intricacies of the mobility and smartphone supply chain, especially in reverse logistics for returns processing. Familiarity with the nuances of this sector is crucial for tailoring automation solutions to your specific needs. According to Gartner, the average cost of returns for smartphones is $100 per device. This is a significant cost that can be reduced through automation.

Scalability and Flexibility:

In a rapidly evolving mobility industry, your technology partner must support scalability and adapt to the changing operational requirements, especially in returns processing. They should offer flexibility to accommodate varying data volumes and operational demands, particularly during peak returns seasons. The global smartphone market is expected to reach 1.7 billion units in 2023, up from 1.5 billion in 2022. This growth will strain the supply chain, and companies must find ways to automate their operations to keep up.

Expected Global Smartphone Market To Reach

Integration Capabilities:

Seamless integration with existing systems and processes is non-negotiable, particularly when handling returns efficiently. Your chosen partner should have a track record of successfully integrating their solutions with systems like yours. A study by Aberdeen Research found that companies that have successfully implemented automation solutions have seen a 30% reduction in the time it takes to process returns.

Support and Maintenance:

Ongoing support and maintenance services are invaluable in reverse logistics, especially for device returns processing. A proactive partner who can anticipate and resolve issues ensures the uninterrupted flow of operations, particularly during high-volume returns periods.

Challenges in Choosing the Right Technology Partner for Reverse Logistics While the benefits of a technology partnership are evident in reverse logistics for device returns processing, unique challenges persist:

Handling Returns Efficiently:

In the mobility and smartphone supply chain, efficiently processing returns is a significant challenge. Returned devices must be swiftly assessed, refurbished, or recycled to minimize losses and meet customer expectations. The average return rate for smartphones is 15%, which means that for every 100 smartphones sold, 15 will be returned. This can significantly strain the supply chain, as returned devices need to be processed quickly and efficiently. According to a study by the Aberdeen Group, companies implementing automation solutions for reverse logistics have seen a 20% reduction in the time it takes to process returns.

The average return rate for smartphones, which means that for every 100 smartphones sold, 15 will be returned.

Device Erasure and Data Security:

Efficiently erasing sensitive customer data from returned devices while maintaining data security is a significant challenge. A partner must ensure that erasure processes meet the compliance standards. A study by IBM found that 60% of companies that have experienced a data breach did not have a formal data erasure process.

Cosmetic Grading and Quality Control:

Consistently and accurately grading the cosmetic condition of returned devices is essential for resale. Automation can ensure uniform grading and quality control, reducing subjectivity and increasing the process’s accuracy. A study by the National Retail Federation found that the average cost of repairing a smartphone is $125.

Functional Testing and Refurbishment:

Efficiently testing and refurbishing returned devices are critical to maximizing their value. Automation today can streamline these processes, reducing the risk of incorrect testing and refurbishment due to operator exhaustion that can arise while testing and refurbishing large volumes of devices daily. A study by IDC (International Data Corporation) found that the average cost of refurbishing a smartphone is $75.

Device Storage and Retrieval:

Efficiently storing and retrieving returned devices within a warehouse is crucial. Automation can help perfect the storage and retrieval operations and reduce the risk of misplaced or lost devices. Most companies today face challenges in efficiently managing large volumes of processed devices and frequent reconciliation to keep the inventory updated. Automation can automate inventory management and asset storage, tracking, and retrieval. An Association for Supply Chain Management study found that the average cost of lost or damaged inventory is $100 per item.

Managing Returns During Seasonal Peaks:

Managing returns during seasonal peaks, such as after-holiday sales, can be overwhelming. Scalable solutions are essential to handle the sudden influx of returned devices. A study by the National Retail Federation found that the average return rate during the holiday season is 25%.

How can you elevate your Supply Chain needs with Phoenix Innovations?

In this dynamic landscape of mobility and smartphone supply chains, we’ve seen first-hand how technology can be a game-changer, particularly in reverse logistics of smartphones. Partnering with Phoenix Innovations provides a competitive edge for companies aiming to elevate their automation capabilities and streamline supply chain operations. We offer an all-encompassing suite of solutions that efficiently cover every aspect of returns processing. From receiving returned devices using Midas to automated erasure using TruWipe, automated cosmetic grading with Deepsight and Deepclean, and automated functional testing via Impersonator and TruChk, we have it all under one roof. Our expertise extends to providing packaging solutions through MsoftPack, and we excel in automated storage and retrieval, as well as bulk packaging and gift packaging solutions. As you explore the offerings on the Phoenix Innovations website, you’ll discover our capabilities and resources for enhancing mobile and smartphone supply chain processes, particularly in device returns management. If you’re interested in optimizing your operations and delivering a smoother, more satisfying experience to your customers, consider Phoenix Innovations as your technology partner. Your customers will appreciate the streamlined and effective returns management, and your business’s financial performance will reflect these improvements.

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Performing Quality Management in Reverse Logistics https://pi108.com/news-articles/performing-quality-management-in-reverse-logistics/ Tue, 24 Aug 2021 09:13:53 +0000 http://localhost/wordpress/?p=4731 Continue reading Performing Quality Management in Reverse Logistics]]> Performing Quality Management in Reverse Logistics: Cosmetic Grading System is the Key!

Quality Management in Reverse Logistics with the help of the Cosmetic Grading System (CGS) is an integrated system for improving the production process and analyzing product quality. A company can have a grading laboratory to test, monitor, grade, and analyze products from different manufacturers for a better return on investment in this system. This system makes the whole product development cycle, including analysis, design, testing, packaging, promotion, and sale, much faster, efficient and profitable. 

The production process of any product is not smooth without the right grading. It is very important to grade the products properly, as they are used for different applications in different fields. Hence, the entire production process needs to be managed systematically. Reverse logistics followed by automation allows companies to increase the productivity and profits of the entire production process.  The entire operation will be handled in a more organized manner. The production cost and the profit margin can be increased by utilizing these services. Thus, the company can increase its profitability and service delivery time vertically.

How Cosmetic Grading Helps?

For a company looking to improve quality and reduce waste, using  CGS  is an ideal way to implement quality management in various operations. By providing customers with high-quality products that meet stringent standards and are designed to last, the cosmetic grading operations performed by a company’s reverse logistics services can help provide a positive impact on business profits.

The Final Say

In reverse logistics operations, cosmetic grading can guarantee better quality. When performing an inspection, it is vital to examine all angles of the finished product. By performing quality assurance inspections, customers can help ensure that the products they are using are designed to the highest standards possible.

That’s why, Griffyn brings in a foolproof system named DEEPSIGHT® that enables seeing the extent of scratches, cosmetic variations, and flaws in the device’s surfaces which are not possible through human eyes. The processed image through DEEPSIGHT  reveals the flaws by color-coding highlights that are superimposed on the raw image. With the introduction of DEEPSIGHT, Griffyn intends to appraise incoming devices accurately and consistently belonging to the procurement facet of the business. 

So, don’t wait now. Understand the benefits of a cosmetic grading system, and let your business offer superior quality solutions.

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HTML/CSS Developer https://pi108.com/careers/html-css-developer/ Thu, 05 Aug 2021 08:47:11 +0000 http://localhost/wordpress/?p=1014 Continue reading HTML/CSS Developer]]>

Job Details

HTML/CSS Developer

Who we’re looking for

We are looking for a strong individual contributor to join our Design team. As we’ve scaled our initial moving product, we’ve built a design system called Yemblocks to facilitate “grandma simple” user experiences with our bespoke AI technology, as well as a consistent look and feel across all our various projects. Now that our product is being used by thousands worldwide every day, we’re adding new products and features at a fast clip. You will be working on turning high-level user workflows into crisp, easy-to-use interfaces that make our cutting-edge AI technology accessible to everyone.

Job Category

Developer

Job Type

Full Time

Experience

1 – 4 yrs

Qualification

Graduate/Post Graduate in Computer/IT

Location

Pune

Posted On

26th June 2020

  • Contribute directly to design projects across Yembo’s product offerings in the moving and insurance industries
  • Work on all parts of the product design cycle including feature ideation, mockups, prototypes, and creating detailed product specs
  • Produce designs in Figma that are laser focused on solving problems, and which consider not just the ideal user flow but the realistic experiences for all use cases
  • Collaborate closely with Engineering, Customer Success, Sales, and Marketing teams to develop high quality experiences for our customers

About you

  • The consumer is unhappy with the product.
  • The product is defective upon arrival.
  • The item has over out lived its service.
  • End of the product contract/lease.

In all the above cases, the product is fit for reverse logistics. The returned products then go different phases at the company. This could include:

  • Documentation of any defaults in the returned item.
  • Shipping of the returned item.
  • Quality Testing.
  • Disassembling, repairing, recycling, and restocking of the returned product.

All these processes require the product to travel in reverse through the supply chain network.

Why work with us?

At Yembo, you’ll be joining a fantastic team at a truly exciting time. You’ll be on the front lines of scaling the business, shaping our future products, and expanding to new markets. You’ll get the chance to witness the passion our customers have for the product and help amplify their voices. You’ll be given the room to test, experiment, analyze, and iterate. This will be a tremendous opportunity to elevate your skills, all while making meaningful changes to the home services industry. From day one, you’ll see that we love what we do — and have fun together as a team!

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Answering the call https://pi108.com/uncategorized/answering-the-call/ Mon, 02 Aug 2021 11:15:02 +0000 http://localhost/wordpress/?p=734 answering the call ]]>